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Mercure Melbourne Southbank | Hotel in Southbank

| 8.4 (1002 Reviews) |  1 Bathroom
Southbank Hotel | Mercure Melbourne Southbank

Hotel in Southbank

This smoke-free hotel features conference space, concierge services, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Housekeeping is available once per stay.
Mercure Melbourne Southbank offers 275 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Private bathroom
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Desk chair
  • Separate sitting area
  • Soundproofing
  • Connecting rooms available
  • Bulk dispenser for toiletries
  • Water-efficient toilets only
  • Desk
  • Laptop-compatible safe
  • Iron/ironing board
  • Phone
  • Water-efficient showers only
  • Energy-saving switches
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
Breakfast
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 32 for adults and AUD 11 for children
  • Room service available
  • Coffee/tea maker
  • Mini-fridge
  • Electric kettle
  • Cleaning supplies
  • Kitchenette
  • Microwave
  • Dining table
Parking
  • 24-hour offsite parking within 262 ft (AUD 40 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Elevator door width (inches): 394
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair-accessible registration desk height (inches): 472
  • Elevator
  • Wheelchair-accessible restaurant
Activities
  • Golfing
Entertainment
  • Satellite channels
  • 40-inch Smart TV
General
  • Conference space (861 square feet)
  • Meeting rooms - 3
Guest Services
  • Soundproofed rooms
  • Mini-fridge
  • Kitchenette
  • Microwave
  • Dining table
  • Laundry facilities
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Daily housekeeping
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Children are welcome. kids stay free! children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for aud 50 per stay.
Payment Policy
Fee for buffet breakfast: approximately aud 32 for adults and aud 11 for children nearby parking fee: aud 40 per day(262 ft away; open 24 hours) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: aud 50 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. onsite parties or group events are strictly prohibited safety features at this property include a fire extinguisher please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property this property provides limited wifi access up to 1 mbps for up to 4 devices per room. additional access is available for a fee.

Reviews

ALAN
Oct 1, 2026 09:16:53 AM
Review Score:   10
Summary: Excellent Hotel close to public transport, restaurants and the Casino. Last few times that I have stayed here it was Self Service but this time it was contact with the staff who was very helpful as I required an early check in due to seeing a show in the city.
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Room Arrangement

Room Info Facilities
Standard Twin Room
Room Size: 269 square feet m2
2 Twin Beds
Standard Twin Room

General

Square meters - 25, Square feet - 269, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 8, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Standard Queen Room
Room Size: m2
1 Queen Bed
Standard Queen Room

General

Free cribs/infant beds, Rollaway/extra beds (surcharge), Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Family Room
Room Size: 258 square feet m2
2 Double Beds
Superior Family Room

General

Square meters - 24, Square feet - 258, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Bed count minimum 2, Bed count maximum 2
Deluxe King Room
Room Size: 269 square feet m2
1 King Bed
Deluxe King Room

General

Square meters - 25, Square feet - 269, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 8, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Standard Twin Room (Accessible)
Room Size: 269 square feet m2
2 Twin Beds
Standard Twin Room (Accessible)

General

Square meters - 25, Square feet - 269, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Roll-in shower, Wheelchair-width doorways, Height-adjusted amenities, Ping - 8, Hand-held showerhead, Lowered electrical outlets in bathroom, Lowered peephole/view port in door, Lowered locks/deadbolt, Low-height counters/sink, Grab bar - near toilet, Grab bar - in shower, Fixed shower seat, Toilet grab bar height (inches) - 236, Toilet grab bar height (centimeters) - 599, Shower grab bar height (inches) - 236, Shower grab bar height (centimeters) - 599, Low counters/sink height (inches) - 236, Low counters/sink height (centimeters) - 599, Doorway wheelchair width (inches) - 394, Doorway wheelchair width (centimeters) - 1001, Roll-in shower width (inches) - 394, Roll-in shower width (centimeters) - 1001, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Superior Twin Room
Room Size: 269 square feet m2
2 Twin Beds
Superior Twin Room

General

Square meters - 25, Square feet - 269, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 8, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Superior Queen Room
Room Size: 269 square feet m2
1 Queen Bed
Superior Queen Room

General

Square meters - 25, Square feet - 269, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 8, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Twin River View Room
Room Size: m2
2 Twin Beds
Superior Twin River View Room

General

River view, Free cribs/infant beds, Rollaway/extra beds (surcharge), Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Superior Queen River View Room
Room Size: m2
1 Queen Bed
Superior Queen River View Room

General

River view, Free cribs/infant beds, Rollaway/extra beds (surcharge), Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe King River View Room
Room Size: m2
1 King Bed
Deluxe King River View Room

General

River view, Free cribs/infant beds, Rollaway/extra beds (surcharge), Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Mercure Melbourne Southbank does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mercure Melbourne Southbank starts from $119 per night with includes Bedding/Linens, Wellness Facilities, Child Friendly, Kitchen, Air Conditioner, Parking, Internet, Breakfast, Security/Safety, Business Services, Toiletries, Guest Services, Laundry, Wheelchair Accessible, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Melbourne Southbank is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mercure Melbourne Southbank indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.