Is this Heldervue hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Heldervue hotel have a swimming pool?

Yes, this Heldervue hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heldervue hotel?

Best-rates for the Heldervue hotel starts from $190 per night with includes Parking, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Guest Services, TV, Balcony/Terrace, Bar, Entertainment, Child Friendly, View, Transportation/Shuttle, Spa, Toiletries, Kitchen, Laundry, Air Conditioner, Pool, Ocean View, Restaurant, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Heldervue hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heldervue hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heldervue hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heldervue hotel?

Based on the information reported by the owner or manager, the Heldervue hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heldervue hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel | Hotel in Cape Town

| 8.6 (52 Reviews) | 1 Bathroom

Heldervue Hotel | Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel

Hotel in Heldervue, Cape Town

Hotel with 2 restaurants, near Cheetah Outreach
2 restaurants, 2 outdoor pools, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and spa services.
Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel offers 198 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Hair dryer

Towels

Toilet paper

Soap

Shower

Rainfall showerhead

Bedroom

Free cribs/infant beds

Premium bedding

Air conditioning

Bed sheets

Laptop-friendly workspace

Desk

Desk chair

Separate sitting area

Safe

Phone

Breakfast

1 bar

2 restaurants

Free bottled water

Coffee/tea maker

Electric kettle

Parking

Beach shuttle (surcharge)

Wheelchair-accessible parking and van parking available

Free secured self parking on site

Accessibility

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Wheelchair-accessible van parking

Wheelchair-accessible fitness center

Thin carpet in room

Wheelchair-accessible parking

This property does not have elevators

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Stair-free path to entrance

Wheelchair-accessible restaurant

Activities

Fitness center

Spa services

2 outdoor pools

Entertainment

Satellite channels

42-inch flat-screen TV

General

Meeting rooms - 3

Conference center

Library

Front-desk safe

Banquet hall

English

Afrikaans

Smoke-free property

Guest Services

Free cribs/infant beds

In-room child care (surcharge)

2 outdoor pools

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Dry cleaning service

Internet

In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Spa

Massage - Thai

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome. rollaway/extra beds are available for zar 500 per night. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: zar 500 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Majda

Dec 8, 2025 08:05:59 AM

Review Score: 6

Summary: Hotel beautiful, renovation lovely. Staff in bar and restaurant need better training, drinks made wrong repeatedly and restaurant food mediocre.

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Room, 1 King Bed Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Square feet - 269, Private bathroom, No rollaway/extra beds, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Bedroom, Garden View Room Size: 538 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Dining table, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Classic Room, 2 Twin Beds Room Size: 269 square feet m² 2 Twin Beds	General Ping - 8, Square feet - 269, Private bathroom, No rollaway/extra beds, Square meters - 25, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Classic Room, 1 King Bed with Sofa bed Room Size: 269 square feet m² 2 King Bed and Double Sofa Bed	General Ping - 8, Square feet - 269, Private bathroom, No rollaway/extra beds, Square meters - 25, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Classic Room, 1 King Bed, Garden View Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Square feet - 269, Private bathroom, No rollaway/extra beds, Garden view, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1