Is this Santacruz hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Santacruz hotel have a swimming pool?

Yes, this Santacruz hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santacruz hotel?

Best-rates for the Santacruz hotel starts from $137 per night with includes Air Conditioner, Designated Smoking Area, TV, Toiletries, Sports/Activities, Restaurant, Breakfast, Internet, Parking, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Spa, Child Friendly, Bar, Guest Services, Pool, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Entertainment, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santacruz hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santacruz hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santacruz hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santacruz hotel?

Based on the information reported by the owner or manager, the Santacruz hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santacruz hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Hyatt Mumbai Hotel and Serviced Apartments | Hotel in Mumbai

| 8.8 (1005 Reviews) | 1 Bathroom

Santacruz Hotel | Grand Hyatt Mumbai Hotel and Serviced Apartments

Hotel in Santacruz, Mumbai

Luxury hotel with 5 restaurants and a full-service spa
5 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and 2 coffee shops/cafes are onsite.
Change of towels is available on request.
Grand Hyatt Mumbai Hotel and Serviced Apartments offers 648 accommodations with DVD players and minibars. These individually decorated and furnished accommodations include desk chairs. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Mumbai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Rainfall showerhead

Deep soaking bathtub

Toothbrush and toothpaste

Towels

Hair dryer

Free toiletries

Private bathroom

Bathtub or shower

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Free cribs/infant beds

Hypo-allergenic bedding

Bed sheets

Premium bedding

Rollaway/extra beds (surcharge)

Desk

Iron/ironing board

Office

Individually furnished

Free newspapers

Laptop-compatible safe

Connecting rooms available

Desk chair

Slippers

Phone

Laptop-friendly workspace

Individually decorated

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: INR 1450 per person

24-hour room service

5 restaurants and 2 coffee shops

1 bar

Minibar

Coffee/tea maker

Free bottled water

Electric kettle

Parking

24-hour roundtrip airport shuttle (surcharge)

Free secured self parking on site

Limo/town car service

Free secured valet parking on site

Area shuttle (surcharge)

Airport shuttle on request

Accessibility

Wheelchair-accessible restaurant

Area rugs in room

Braille signage

Doorbell and phone notification

Wheelchair-accessible lounge

This property does not have elevators

Wheelchair accessible (may have limitations)

Wheelchair-accessible fitness center

In-room accessibility

Lever door handles

Valet for wheelchair-equipped vehicle

Wheelchair-accessible public washroom

Wheelchair-accessible spa

Wheelchair-accessible concierge desk

Accessible shuttle

Stair-free path to entrance

Accessible bathtub

Wheelchairs available on site

Sign language-capable staff

Wheelchair-accessible pool

Visual fire alarm

Magnifying mirror

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchair-accessible business center

Activities

Outlet shopping

Health/beauty spa

Steam room

Yoga classes

Art gallery

Children's pool

Fitness center

Outdoor pool

Sauna

Playground

Shopping

Full-service spa

Entertainment

Satellite channels

Pay movies

40-inch LCD TV

Premium channels

DVD player

General

Meeting rooms - 5

Conference center (11571 square feet of space)

Business center

Free newspapers in lobby

Ballroom

Front-desk safe

ATM/banking services

Banquet hall

Reception hall

Hindi

English

Designated smoking areas (fines apply)

Couples dining

Guest Services

In-room child care (surcharge)

Free cribs/infant beds

Toys

Children's pool

Laundry facilities

Babysitting (surcharge)

Outdoor pool

DVD player

Rollaway/extra beds (surcharge)

Supervised childcare (surcharge)

Playground

Luggage storage

Concierge services

24-hour front desk

Tour/ticket assistance

Wedding services

Change of bedsheets (on request)

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Change of towels (on request)

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool umbrellas

Garden

Free pool cabanas

Terrace

Spa

Massage/treatment rooms

Spa open daily

Steam room

5 treatment rooms

Couples treatment room(s)

Detox wraps

Massage - Swedish

Sauna

Body scrubs

Body treatments

Aromatherapy

Body wraps

Massage - deep-tissue

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for inr 1500.0 per day. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately inr 1450 per person airport shuttle fee: inr 2200 per person (one-way) pet fee: inr 5000 per pet, per day service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: inr 1500.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 33 lbs per pet) food and water bowls and litter boxes are available pets allowed for an extra charge of inr 5000 per pet, per day service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Rajesh

Nov 1, 2025 06:26:28 AM

Review Score: 10

Summary: Staff was attentive and welcoming

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed (Verandah) Room Size: 689 square feet m² 1 King Bed	General Square feet - 689, Pet-friendly room, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Number of living rooms 1, Ping - 19, Square meters - 64, Balcony or patio, Mini-fridge, Separate sitting area, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite (Grand) Room Size: 840 square feet m² 1 King Bed	General Pet-friendly room, Number of bedrooms - 1, Ping - 24, Separate bedroom, Square feet - 840, Extra bed count 1, Square meters - 78, Number of living rooms 1, Balcony or patio, Mini-fridge, Separate sitting area, Club level room, Courtyard view, Bed count minimum 1, Bed count maximum 1
Grand Suite, 1 King Bed Room Size: 560 square feet m² 1 King Bed	General Pet-friendly room, Patio, Number of bedrooms - 1, Square feet - 560, Extra bed count 1, Number of living rooms 1, Mini-fridge, Square meters - 52, Ping - 16, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 2 Twin Beds Room Size: 396 square feet m² 2 Twin Beds	General Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Ping - 11, Square feet - 396, Pets not allowed, Square meters - 37, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Room, 2 Twin Beds Room Size: 388 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, City view, Ping - 10.90, Bed count maximum 2
Suite (Diplomatic) Room Size: 926 square feet m² 1 King Bed	General Pet-friendly room, Ping - 26.02, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Number of living rooms 1, Square meters - 86, Balcony or patio, Mini-fridge, Square feet - 926, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed Room Size: 388 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Ping - 11, Room and bed type depend on availability check-in, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Room, 1 King Bed Room Size: 436 square feet m² 1 King Bed	General Square feet - 436, Pet-friendly room, Number of living rooms 0, Mini-fridge, Square meters - 41, Number of bedrooms - 0, Ping - 12, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Room, 2 Twin Beds Room Size: 431 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Mini-fridge, Square meters - 40, Number of bedrooms - 0, Ping - 12, Club level room, Extra bed count 1, Bed count minimum 2, Square feet - 431, City view, Bed count maximum 2
Grand Apartment, 2 Bedrooms Room Size: 1679 square feet m² 3 King Bed and Twin Beds	General Pet-friendly room, Dining table, Kitchenette, Number of bedrooms - 2, Microwave, Stovetop, Ping - 47, Extra bed count 1, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Paper towels, Square feet - 1679, Separate sitting area, Club level room, Refrigerator, Bed count maximum 3, Square meters - 156, City view, Bed count minimum 3
Apartment, 1 Bedroom, Patio Room Size: 775 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 775, Dining table, Patio, Kitchenette, Number of bedrooms - 1, Ping - 22, Microwave, Stovetop, Separate bedroom, Extra bed count 1, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Square meters - 72, Paper towels, Separate sitting area, Courtyard view, Refrigerator, Bed count minimum 1, Bed count maximum 1
Club Room, 2 Twin Beds, Patio Room Size: 427 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Patio, Number of bedrooms - 0, Square feet - 427, Ping - 12, Extra bed count 1, Square meters - 40, Garden view, Separate sitting area, Courtyard view, Bed count minimum 2, Bed count maximum 2
Apartment, 1 Bedroom Room Size: 810 square feet m² 1 King Bed	General Square feet - 810, Pet-friendly room, Dining table, Kitchenette, Number of bedrooms - 1, Microwave, Ping - 23, Separate bedroom, Extra bed count 1, Number of living rooms 1, Separate dining area, Square meters - 75, Cookware, dishware, and utensils, Paper towels, Separate sitting area, Courtyard view, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view
Apartment, 2 Bedrooms (Verandah) Room Size: 1348 square feet m² 3 King Bed and Twin Beds	General Pet-friendly room, Dining table, Kitchenette, Number of bedrooms - 2, Microwave, Stovetop, Extra bed count 1, Number of living rooms 1, Separate dining area, Balcony or patio, Cookware, dishware, and utensils, Ping - 38, Paper towels, Square feet - 1348, Separate sitting area, Balcony, Square meters - 125, Courtyard view, Refrigerator, Bed count maximum 3, Bed count minimum 3
Apartment, 2 Bedrooms Room Size: 1368 square feet m² 3 King Bed and Twin Beds	General Pet-friendly room, Dining table, Kitchenette, Number of bedrooms - 2, Microwave, Stovetop, Extra bed count 1, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Ping - 38, Paper towels, Square feet - 1368, Square meters - 127, Separate sitting area, Refrigerator, Bed count maximum 3, City view, Bed count minimum 3
Apartment, 3 Bedrooms Room Size: 2357 square feet m² 3 Queen Bed and Twin Beds	General Pet-friendly room, Dining table, Kitchenette, Ping - 66, Microwave, Stovetop, Extra bed count 1, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Square meters - 219, Paper towels, Square feet - 2357, Number of bedrooms - 3, Separate sitting area, Balcony, Courtyard view, Refrigerator, Bed count maximum 3, Bed count minimum 3
Club Room, 1 King Bed, Patio Room Size: 441 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Patio, Number of bedrooms - 0, Ping - 12, Extra bed count 1, Square feet - 441, Square meters - 41, Garden view, Separate sitting area, Courtyard view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view