Is this Playa Tortuga hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playa Tortuga hotel have a swimming pool?

Yes, this Playa Tortuga hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Tortuga hotel?

Best-rates for the Playa Tortuga hotel starts from $296 per night with includes Balcony/Terrace, Accessibility, Sports/Activities, Internet, Laundry, Parking, View, Bedding/Linens, Guest Services, Kitchen, Toiletries, Transportation/Shuttle, Security/Safety, Wellness Facilities, Spa, Bar, Hot Tub, Air Conditioner, Pool, Ocean View, Restaurant, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playa Tortuga hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Tortuga hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Tortuga hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Tortuga hotel?

Based on the information reported by the owner or manager, the Playa Tortuga hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Tortuga hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

El Castillo Boutique Luxury Hotel | Hotel in Ciudad Cortés

| 9.6 (202 Reviews) | 1 Bathroom

Playa Tortuga Hotel | El Castillo Boutique Luxury Hotel

Hotel in Playa Tortuga, Ciudad Cortés

Adults-only beach hotel with outdoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and massage/treatment rooms.
El Castillo Boutique Luxury Hotel offers 9 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Rainfall showerhead

Bedroom

Ceiling fan

Air conditioning

Bed sheets

In-room massage

Laptop-compatible safe

Turndown service

Desk

Breakfast

Free full breakfast available daily 6:30 AM–9 AM

Room service available

1 poolside bar and 1 bar

1 restaurant

Coffee/tea maker

Champagne service

Parking

Beach shuttle (surcharge)

Free valet parking on site

Roundtrip airport shuttle (surcharge)

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

In-room accessibility

Activities

Golfing

Fishing

Rafting

Wildlife and game viewing

Surfing/body boarding

Sailing

Scuba diving

Horse riding

Boat tours

Hiking/biking trails

Kayaking

Mountain biking

Ecotours

Snorkeling

Ziplining

Full-service spa

Outdoor pool

Hot tub

Private picnics

General

Water dispenser

Front-desk safe

Spanish

English

Couples dining

Smoke-free property

Beach towels

Romance packages available

Guest Services

Outdoor pool

Laundry facilities

Concierge services

Daily housekeeping

Tour/ticket assistance

Turndown service

Wedding services

Multilingual staff

Laundry facilities

24-hour front desk

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Free pool cabanas

Garden

Terrace

Beach cabanas (surcharge)

Balcony or patio

Spa

Outdoor treatment areas

Massage - Swedish

6 treatment rooms

Massage - on the beach

Massage/treatment rooms

Massage - deep-tissue

Body wraps

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10:00 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children younger than 16 are not allowed at this adults-only property. all guests 16 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

MARC A

Nov 23, 2025 10:09:02 AM

Review Score: 10

Summary: My husband is quite literally obsessed with the hotels, views and restaurant and it was hard to get him to join me to our next stop.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Ocean View Room Size: 279 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Square meters - 26, Refrigerator, Square feet - 279, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 King Bed, Ocean View Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, Number of living rooms 0, Ping - 16, Wardrobe or closet, Separate sitting area, Sofa bed, Square feet - 570, Refrigerator, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Standard Room, 1 King Bed, Garden Area Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Garden view, Wardrobe or closet, Ping - 7.25, Refrigerator, Square meters - 24, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1
Suite, 2 Bedrooms, Ocean View Room Size: 603 square feet m² 2 King Beds	General Number of living rooms 0, Square feet - 603, Number of bedrooms - 2, Wardrobe or closet, Separate sitting area, Refrigerator, Square meters - 56, Ocean view, Ping - 16.95, Bed count minimum 2, Bed count maximum 2
Luxury Suite, 1 King Bed with Sofa bed, Ocean View Room Size: 420 square feet m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 1, Wardrobe or closet, Square meters - 39, Refrigerator, Access via exterior corridors, Ocean view, Bed count minimum 2, Square feet - 420, Ping - 11.80, Bed count maximum 2