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Arrow on Spencer | Hotel in Melbourne

| 7.0 (1000 Reviews) |  1 Bathroom
Melbourne Central Business District Hotel | Arrow on Spencer

Hotel in Melbourne Central Business District, Melbourne

Along with self parking, this smoke-free hotel has concierge services and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Limited housekeeping is available.
Arrow on Spencer offers 26 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Child Friendly
Heating
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 11:00 pm early check-in subject to availability early check-in is available for a fee express check-in available minimum check-in age: 18
Check-out
Check-out before 10 am contactless check-out available late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for aud 30.0 per day. cribs (infant beds) are available for aud 15.0 per night.
Payment Policy
Covered self parking fee: aud 30 per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: aud 15.0 per night rollaway bed fee: aud 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash onsite parties or group events are strictly prohibited safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Bruce
Sep 14, 2026 05:40:07 AM
Review Score:   4
Summary: We have been repeat customers since 2006 however our recent stay will be our last. There is no one manning the reception desk anymore, you have to check in using an electronic kiosk which wasn’t working correctly at the time. The phone number that was listed for assistance rang out 3 times and on the 4th attempt the operator was not able to fix the problem. Luckily a staff member finally appeared that was able to retrieve our booking manually. You can no longer leave your luggage prior to checking in or after checking out as there is no reception. The furniture in our apartment was falling apart. It has been 15 days since we left and we are still waiting for our $100 holding deposit to be released to us. I rang the establishment and I was informed that it can take up to 10 days after check out for the funds to be released. I was told to just wait and the funds would be released eventually. It’s a pity that I now have to go to my bank to have the funds that should have been released at least 5 days ago, released. This establishment used to be a great place to stay, it’s sad to see it go downhill.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Arrow on Spencer does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Arrow on Spencer starts from $78 per night with includes Child Friendly, Air Conditioner, Security/Safety, Toiletries, Internet, Parking, TV, Accessibility, Guest Services, Kitchen, Laundry, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Arrow on Spencer is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Arrow on Spencer indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.